warranty policy:
Revolve Electronics, Inc. (“the Company”) warrants to the original purchaser that this equipment will be free from defects in materials and workmanship for a period of 1 (one) year from the original date of purchase. If a defect exists that is covered by this Limited Warranty, the Company will, at its sole option, (i) repair the product at no charge, using new or refurbished replacement parts, (ii) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (iii) refund the purchase price of the product. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes the Company’s property. When a refund is given, your product becomes the Company’s property. All warranty returns must be sent with postage and insurance prepaid.
Limitations
This Limited Warranty applies only to hardware products manufactured by or for the Company. This Limited Warranty does not apply to any non-Company hardware products or any equipment, even if packaged or sold with Company hardware. This warranty does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or non-Company products; (b) to damage caused by service (including upgrades and expansions) performed by anyone other than the Company; (c) to a product or a part that has been modified without the written permission of the Company; or (d) if any Company serial number has been removed or defaced.
Responsibility is limited to the actual cost of the item. Company shall not be liable in any way for damages resulting from use, intended or unintended, or misuse of this product in conjunction with any device or accessory other than an appropriate equipment or devices as described in the product manual. Company will not be responsible for expenses or inconveniences, or consequential damages occasioned by equipment, or by breach of any expressed or implied warranty with respect thereto. Implied warranties on this item shall be in effect only for duration of the expressed warranty set forth above and after the expiration of such expresses warranty there shall be no warranties, expressed or implied (including merchantability) on the product.
No Company reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
warranty returns:
Contact Revolve Electronics at (800)693-0068 or by emailing service@revolveusa.com to obtain a Return Authorization number for any product in need of service. All product returns must clearly display the Return Authorization number on the outside of the package. When you contact Revolve for a Return Authorization, you will be asked to furnish:
- Name
- Address
- Telephone number
- Proof of the original purchase (receipt) containing a description of the product(s), purchase date, and the appropriate serial number(s).
shipping and packing:
When returning an item to Revolve, place the product box into a sturdy shipping carton. Please do not place stickers or shipping labels on the original product package. For your protection, the product must be shipped via a traceable method, UPS or FedEx is recommended. We also recommend that you insure the package with the carrier. Revolve is not responsible for lost or damaged packages.
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